• Resolved kaaydee

    (@kaaydee)


    The forms are not showing in mobile view at both the front end and back end. Please what can I do to resolve this issue. I reviewed all settings with my site and the plugin, still the forms are not showing.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Kris – WPMU DEV Support

    (@wpmudevsupport13)

    Hi @kaaydee

    I hope you are doing well today.

    I tested that page on my side with a mobile device and the form is visible there. However, based on your theme CSS something affects form display, and form is squeezed in general.

    Can you add this code to WP Dashboard -> Appearance -> Customize -> Additional CSS

    @media all and (min-width:320px) and (max-width: 882px) {
    .page-id-1662 #content .container form {padding:0; margin:0; width:100%;}
    }

    Also, your query says that you cannot see the form in the backend. By that you mean you cannot edit your form on mobile? If so, does edit mode work well on desktop view?

    If so, would you please run a conflict test? Please deactivate all plugins except Forminator one and check if the problem is gone. If so, then enable all plugins one by one and find which one is having a conflict. If there is no positive result, switch to the default WordPress theme like 2019, and see if it works.

    Before this test, we recommend full site backup or running this test on the staging site.

    Kind Regards,
    Kris

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @kaaydee,

    Since we haven’t heard from you for a while. I’ll mark this thread as resolved for now. Please feel free to re-open this thread if you need any further assistance.

    Kind Regards
    Nithin

Viewing 2 replies - 1 through 2 (of 2 total)
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