Form not showing up in home page editor

  • Resolved the234357

    (@the234357)


    2 years, 1 month ago

    I suddenly started having an error where the Forminator form is not showing up in the homepage editor. I have all updates for theme, wordpress, php, and Forminator installed. Tried re-installing Forminator.

    I am using a Greenshift theme called Blockpress on WordPress version 6.1.1

    —-

    Details of Issue

    I have Forminator plugin installed and a form setup.

    I am able to drag the Forminator block onto the editor and select which form I would like to display. Seen in the image below.

    After I select what form I would like to display the form block disappears. And I’m left with empty space. I can sometimes click around and find the form block collapsed into a single line (see image below), but other than that it is gone.

    Despite the form disappearing in the editor, it somehow appears when I navigate to the website preview.

    The last quirk When editing other pages and not the homepage, I am able to see the Forminator form, just not on the homepage editor (Image Below)

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @the234357,

    Just to be sure the issue is only within the homepage editor? Do you face a similar issue when you check the page in the frontend once it’s published?

    I am using a Greenshift theme called Blockpress on WordPress version 6.1.1

    I couldn’t find a BlockPress theme which is related to Greenshift. Is that a premium or free plugin/themes?

    I tested in my test site with the following plugin and theme:

    https://www.ads-software.com/themes/greenshift/

    https://www.ads-software.com/plugins/greenshift-animation-and-page-builder-blocks/

    But I’m not able to replicate any such issue. Could we know if there are any specific steps that should be followed to replicate the issue?

    If yes, please do list the steps out so that we could check further.

    Looking forward to your response.

    Best Regards,

    Nithin

    Thread Starter the234357

    (@the234357)

    Hey Nithin, yes can confirm this is only happening on the homepage editor. When I visit the page on the internet after it is published the form is in-fact there.

    This is the link to the theme I am using. https://www.ads-software.com/themes/blockpress/

    Not sure what addition information would be most helpful. Please let me know if I can provide anything

    Best,

    The234357

    Plugin Support Nebu John – WPMU DEV Support

    (@wpmudevsupport14)

    Hi @the234357,

    I was able to reproduce the issue when using the specified theme, however, no errors were logged that would provide insight into the cause of the problem.

    Since the problem does not occur when using other themes, it appears to be related to the specific theme. Can you please inform the theme support team and see if they can offer any insight into the issue?

    Kind Regards,
    Nebu John

    Thread Starter the234357

    (@the234357)

    Thank you Nebu! Appreciate your help in looking into this. Good to know that you were able to reproduce this issue with the given theme. I Will contact the theme support team and keep this post updated for reference.

    Thank you,

    The234357

    Thread Starter the234357

    (@the234357)

    Thank you Nebu! Appreciate your help in looking into this. Good to know that you were able to reproduce this issue with the given theme. I Will contact the theme support team and keep this post updated for reference.

    Link to Blockpress Ticket: https://www.ads-software.com/support/topic/forminator-form-not-showing-up-in-home-page-editor/

    Thank you,

    The234357

Viewing 5 replies - 1 through 5 (of 5 total)
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