form not submiting

  • Resolved yanivbtech

    (@yanivbtech)


    11 months, 1 week ago

    Hi

    so I have a form on my front page but each time I submit it it just refreshes the page and does not submit it.

    I am using the free version of BitForm so I’m not sure if that is an issue but i did check in the form builder preview and the form seems to work.

    The theme I’m using is Blocksy as well as the page builder Gutenberg, i checked the form both on short code block as well as BitForm block both don’t work.

    Thank you for the help

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support wayes001

    (@wayes001)

    Hello yanivbtech,

    We are sorry for this inconvenience. Please update the from builder and delete the WordPress cache and browser cache and try.

    • This reply was modified 11 months, 1 week ago by wayes001.
    Thread Starter yanivbtech

    (@yanivbtech)

    Hello and thanks for the fast response

    I tried the steps you suggested and still no change with the form

    my BitForm version is 2.8.0 and I cleared both the cache on my WP site (wordpress.com hosting) as well as the browser (chrome).

    Plugin Support Al Mizan

    (@almizan23)

    It’s been a while since we heard from you, so we assume your issue has been fixed. We’re planning to close this topic now. Remember, you can always reopen it if you have more questions or concerns

Viewing 3 replies - 1 through 3 (of 3 total)
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