Form Not Submitting

Hello @ramdvpr,

Thanks for writing in!

When you get the chance, can you please confirm if you are still getting the issue submitting the form?

I have just tried to make a submission and it went through without any issue. Please check this screenshot for reference.

Thank you.

@jadealombro Thanks for your response.

I have added some temporary fix for this issue, so now it working. But i think it is not a permanent fix. Kindly help me to resolve it ??.

Scenarios :
1) For a logged in user we are not facing the above mentioned issue. The form gets submitted & emails are sending perfectly without issues.

2) For a non logged in user, we are facing the above mentioned issue.

Temporary fix i added was :

File Name – wp-admin/admin-ajax.php

From =>

/** This action is documented in wp-admin/admin.php */
do_action( 'admin_init' );

To =>

if (!(!is_user_logged_in() && (!empty($_POST['action']) && $_POST['action'] == "wpforms_submit"))) {
    do_action( 'admin_init' );
}

Hope this one is helpful to you to find the issue. If needed i can remove the temporary fix added for you to find the issue. Kindly let me know if needed.

FYI – I’m not a wordpress developer, but having knowledge in PHP, so i found that for unauthenticated users this line is failing. so i added this tmp fix, Kindly help me to resolve it ??????.

Thank You.

• This reply was modified 3 years, 1 month ago by ramdvpr.

Hello @ramdvpr,

Thanks for your reply and for the details.

I don’t think you need to apply the temporary fix you did since it is not advisable to edit the core files of plugins.

I checked your site again though and it looks like you have the LiteSpeed cache installed and activated.

When you get the chance, please try the following:

• Disable features – Under the JS Settings tab, disable JS Minify, JS Combine, and Load JS Deferred options, OR
• Exclude files – Under the Tuning tab, exclude WPForms JavaScript files from being optimized(wp-content/plugins/wpforms-lite/assets/js/wpforms.js), OR
• Exclude pages – Under the Tuning tab, exclude pages (URLs) from being optimized

I hope this helps!

Hi @ramdvpr,

We haven’t heard back from you in about a week, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

Thanks!