Form not submitting

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Tracy Levesque

    (@liljimmi)

    ?????? YIKES, Inc. Co-Owner

    Hi Jeremiah,

    It’s a holiday here tomorrow, so I don’t know when Evan will be able to look into this, but we have a knowledge base article related to this issue:
    https://yikesplugins.com/support/knowledge-base/confirm-data-is-being-sent-to-mailchimp/

    I hope this will help you troubleshoot.

    Thank you!
    -Tracy

    Thread Starter Jeremiah

    (@jprummer)

    Yeah, the form generated by the plugin isn’t submitting. I just checked to confirm and no API calls have been made. If you visit the page I posted and try to submit an email you’ll see what I mean. It looks like a javascript issue, but again there are no errors and nothing is logged in the console, so I’m pretty sure it’s going to need to be looked at by whoever created this. Hopefully it’s a simple enough fix. ??

    Plugin Author Evan Herman

    (@eherman24)

    Hi Jeremiah,

    I’m not entirely sure from taking a first look, but it looks like you have a second MailChimp plugin installed on your site which may be causing some conflicts.

    You might want to try disabling your other MailChimp plugins, and testing again.

    Evan

    Thread Starter Jeremiah

    (@jprummer)

    I just bought the pro version of the other plugin. Looks like you’ve got a good setup here though. Good luck!

    Plugin Author Evan Herman

    (@eherman24)

    No problem, and thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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