Form Not Submitting After Latest Update

Where on the site do you have the form having the issue?

As mentioned in the original ticket: https://www.fellowone.com/fellow-one-research/the-four-body-types/body-type-quiz-calculator/

Is there a secure way to send the PW?

• This reply was modified 1 year, 7 months ago by ALittleMoreEveryDay.

PS; this link has the same error: https://www.fellowone.com/fellow-one-research/contact/

What other plugins and theme do you use on the site?

Just got an update to Search and Filter and that fixed it. Thank you for the super quick replies.

Well, that partially fixed it. Still trying to figure out why another one of our Contact Forms is not working.

Ok, at least one known conflict is the Contact Page with Search and Filter Plugin. When I turn it on the Contact Form 7 locks up. I have contacted their support.

However, another form is still spinning infinitely even with the Search and Filter turned off. Still troubleshooting that.

Contact Page form is fixed.

However, I have tried this form https://www.staging2.fellowone.com/fellow-one-research/the-four-body-types/body-type-quiz-calculator/ (PW: STAGINGsiteTroubleshooting ) with all but the bare minimum plugins on, it still just spins for a short time, then stops and does nothing. Here is the console image, the old error is gone from the first known issue (see the previous comment on this thread with image).

https://drive.google.com/file/d/1wL_hfztOq9AdIF_yqT8qKm-vg95Nkfz8/view?usp=sharing

Not sure what to do at this point. Any advice or leads is appreciated.

• This reply was modified 1 year, 7 months ago by ALittleMoreEveryDay.

PS: you may need this for initial access:

fellowonesite

Hgjdf8359BSj4(sgn

PS: When I turn off the Multi-Step Contact 7 Plugin, I at least get a processing error

https://drive.google.com/file/d/14UNDFcdT9DlZS6Rq1-vHxFSgY-uDRoQA/view?usp=sharing

https://drive.google.com/file/d/1mK6P1RH6X_guuzQUwdfpUU1tMxn_kZHv/view?usp=sharing

• This reply was modified 1 year, 7 months ago by ALittleMoreEveryDay.

PS2: the Contact Page form is now working, but no emails are coming through. I have tested the SMTP mail thoroughly and all test emails come through and all emails from other plugins are coming through.

But no emails from the Contact Form 7 form.

• This reply was modified 1 year, 7 months ago by ALittleMoreEveryDay.

Update: the Multi-Step Plugin support fixed the Send issue.

The only issue left is emails not sending.

Again, I have thoroughly tested the SMTP email, and all test emails come through and all emails from other plugins are coming through.

No emails came through from the Multi-Step Support testing the form, but it did successfully send as the form submission appears in the submissions queue.

I will test again tomorrow.

Hello: Sorry, turns out Multi-Step support did not fix it. Whatever tweak they made was only temporary and the issue is back. After that one successful quiz submission, same issue.

Google Drive Video:?https://drive.google.com/file/d/1kAkcoCy_LgHm5Ohdmiqe08ojotorwPfK/view?usp=sharing

Multi-Step support said that after deactivating their plugin and it still not working, it is not their plugin.

I have deactivated all other plugins and just tried on the main Contact Form 7 Plugin and Image Upload Pro (and all images upload just fine), and the issue persists.

Google Drive Error with all other plugins disabled:?https://drive.google.com/file/d/1kAkcoCy_LgHm5Ohdmiqe08ojotorwPfK/view?usp=sharing

As well, the emails still are not sending either.

Hello: Tested this again this morning. It worked 2x then went back to a short spin and not working. I had several people try it with the same result.

We cannot have this working sporadically.

This code in console will fill out most of the form for testing.

jQuery(‘.wpcf7-list-item.first input’).each(function(){
jQuery(this).prop(‘checked’, true);
});
jQuery(‘select’).each(function(){
jQuery(this).prop(“selectedIndex”, 1);
});