Form not visible on site

  • Resolved princedm

    (@princedm)


    3 years, 1 month ago

    Hi,

    The form is not visible on the contact us page. On the left side of the banner is form but it is not showing and in my, all browser javascript is enabled.

    Please look into the issue.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Justin McElhaney

    (@jmcelhaney)

    I am seeing a JS error on your page that is causing the Ninja Form not to display.

    Can you try temporarily deactivating all your plugins that are not Ninja Forms add-ons and switching to a default WordPress theme like Twenty Twenty One.

    If you do not have a development environment for your site, you can use the Health Check plugin (https://www.ads-software.com/plugins/health-check/) to temporarily disable plugins and your theme for a single user session, instead of all users using your site.
    If this solves your issue, then the problem was caused by an issue in one of those plugins or your theme. Reactivate them one at a time until the issue returns to determine which plugin is causing the conflict.

    If you continue to have issues, contact us through our official Ninja Forms support. https://ninjaforms.com/contact

    Thread Starter princedm

    (@princedm)

    Thanks,

    Now it is resolved ??

Viewing 2 replies - 1 through 2 (of 2 total)
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