• Resolved jovern

    (@jovern)


    Hi,
    after i submit a email. the result doesn’t show whether success/duplicate/fail but in the backend, the system did send a confirmation mailer.

    i did activate the hide form after submission (https://prntscr.com/n2761p)
    but if i didn’t, even worse.. the form will just stay there after reload.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hello,

    Thanks for reaching out to us.

    Please check the screenshot at https://www.dropbox.com/s/wz7nopfzhdexfx0/Screenshot%202019-03-26%2000.54.02.png?dl=0

    The message is displayed but because the color of the text is white on a white background, it’s not visible. Your theme has CSS code that is doing this.

    To change this, please use the following CSS:

    .mc4wp-response {
        color: #000000 !important;
    }

    You can add this code either to any custom CSS section in your theme or using a plugin such as https://www.ads-software.com/plugins/simple-custom-css/.

    I hope that resolves the issue. Let us know if you require any further assistance.

    Thread Starter jovern

    (@jovern)

    Hi,
    thanks. but I encountered a strange problem.
    as I was testing the plugin. so I removed 2-3 emails that I input for testing.
    when I re-enter them. the plug in show this error”Oops. Something went wrong. Please try again later.” and it doesn’t allow me to enter the same email which I removed earlier.

    I tried manually adding the email with the hope of using unsubscribe but the below error is shown. any advice?
    This contact was previously removed from this list. To rejoin, they’ll need to sign up using a Mailchimp form.

    Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hello,

    When an email is deleted from your list, MailChimp does not allow adding it back using 3rd party forms (such as our plugin). You will have to add it manually from MailChimp.com or using their forms.

    Also, while the “Oops. Something went wrong. Please try again later” is displayed on the website, to get a more detailed error, always go to “MailChimp for WP > Others” menu in your WordPress admin.

Viewing 3 replies - 1 through 3 (of 3 total)
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