Form stop working after Gmail password changed

  • Resolved singh596

    (@singh596)


    5 years, 10 months ago

    The form was working absolutely fine, but as the client updated his Gmail password form stop working.

    Is it important to keep the password same always?
    If we can change the password then what step to follow after changing the password, so that website form works smoothly?

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @singh596,

    Yes, you will need to authenticate your Google account in that case. For that, you’ll need to remove the existing connection and re-authenticate. In case it helps, here’s a screenshot for quick reference.

    When you get a chance, could you please try sending a test email after authenticating your account and let me know the errors if exists?

    Thanks!

    Hi,

    We haven’t heard from you in about a week, so I’m going to go ahead and mark this ticket resolved. If you still have questions, though, please feel welcome to continue the conversation.

Viewing 2 replies - 1 through 2 (of 2 total)
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