Form submission error: Captcha verification failed

  • Form submission returns this error: Form has not been submitted. Captcha verification failed.
    I first omitted subscribe page from caching, then turned caching off altogether.
    Then, I recreated Google site key and secret key, just in case.
    Still, am receiving an error every time with mobile submission, and sometimes with web browser submission.
    What else can I do to allow subscribers to submit form?
    Thank you!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hey @leelalove – Thanks for reaching out and I apologize for the trouble!

    I looked at the form, and I was able to replicate the issue wherein I noticed “Form has not been submitted, please see the errors below.” error message. I inspected the form in the browser console, and I noticed “Uncaught ReferenceError: jQuery is not defined” error message. Such an issue occurs because of JavaScript optimization options in the caching plugin.

    To address this, you need to exclude /wp-includes/js/jquery/jquery.min.js and /wp-includes/js/jquery/jquery-migrate.min.js from Deferral of Render-blocking JS.

    I hope this helps! Could you please let me know if you have any questions?

    Kindly,

    Thread Starter Deep Spring Farmer

    (@leelalove)

    Thank you, it looks like it is working after making the exclusions indicated.

    Glad to hear that @leelalove. If you have any questions about WPForms Lite, please feel free to reachout.

    Kindly,

Viewing 3 replies - 1 through 3 (of 3 total)
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