• Resolved SPARTY

    (@amohr)


    I’m having the darndest time with your form and recaptcha. When a client completes the form, completes the recaptcha and clicks submit, the client receives an endless spinning wheel and text below the form that reports “submitting”. It’s an endless loop that never ends. So the client believes the form has never been entered.

    However, though the user may believe the form has never been entered, in fact, their submission appears in the wp db in the backend.

    Therefore, why can’t you program having the form redirect to a separate page showing that the application has been received, like a standard contact form?

    Otherwise, can you help root cause the issue and fix? Thank you.

    • This topic was modified 6 years, 11 months ago by SPARTY.

    The page I need help with: [log in to see the link]

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  • Plugin Author PressTigers

    (@presstigers)

    Hello @amohr,

    Sorry for the inconvenience. The default functionality of SJB is to show a notification when an application is received. You are unable to get a notification upon application submission because there is some issue with your Recaptcha API keys (Site Key and Secret Key). They are not properly configured. Please configure them on your website
    Dashboard=>Simple Job Board=>Settings=>Recaptcha API keys

    Thank you for reaching us out. Let us know if you need any further assistance.

Viewing 1 replies (of 1 total)
  • The topic ‘Form submission reports “submitting” but not closing’ is closed to new replies.