form submissions don’t send

Hi @cp1132,

Please reach out to the Postmark support team here or at [email protected] with the details and they can assist you.

I also recommend checking the Logs tab in the plugin Settings page to see what is being returned by the Postmark API for the failed submissions. Any errors seen there will help our support team troubleshoot this with you.

from logs {“ErrorCode”:10,”Message”:”The Server Token you provided in the X-Postmark-Server-Token request header was invalid. Please verify that you are using a valid token.”}

Array
(
    [headers] => Requests_Utility_CaseInsensitiveDictionary Object
        (
            [data:protected] => Array
                (
                    [cache-control] => private
                    [content-type] => application/json; charset=utf-8
                    [x-postmark-account] => INVALID
                    [x-postmark-server] => INVALID
                    [x-pm-apierrorcode] => 10
                    [server] => unicorns-double-rainbow
                    [x-powered-by] => ASP.NET
                    [date] => Tue, 18 Apr 2023 12:29:45 GMT
                    [content-length] => 165
                    [strict-transport-security] => max-age=16000000;
                )

        )

    [body] => {"ErrorCode":10,"Message":"The Server Token you provided in the X-Postmark-Server-Token request header was invalid. Please verify that you are using a valid token."}
    [response] => Array
        (
            [code] => 401
            [message] => Unauthorized
        )

    [cookies] => Array
        (
        )

    [filename] => 
    [http_response] => WP_HTTP_Requests_Response Object
        (
            [response:protected] => Requests_Response Object
                (
                    [body] => {"ErrorCode":10,"Message":"The Server Token you provided in the X-Postmark-Server-Token request header was invalid. Please verify that you are using a valid token."}
                    [raw] => HTTP/1.1 401 Unauthorized
cache-control: private
content-type: application/json; charset=utf-8
x-postmark-account: INVALID
x-postmark-server: INVALID
x-pm-apierrorcode: 10
server: unicorns-double-rainbow
x-powered-by: ASP.NET
date: Tue, 18 Apr 2023 12:29:45 GMT
content-length: 165
strict-transport-security: max-age=16000000;
connection: close

{"ErrorCode":10,"Message":"The Server Token you provided in the X-Postmark-Server-Token request header was invalid. Please verify that you are using a valid token."}
                    [headers] => Requests_Response_Headers Object
                        (
                            [data:protected] => Array
                                (
                                    [cache-control] => Array
                                        (
                                            [0] => private
                                        )

                                    [content-type] => Array
                                        (
                                            [0] => application/json; charset=utf-8
                                        )

                                    [x-postmark-account] => Array
                                        (
                                            [0] => INVALID
                                        )

                                    [x-postmark-server] => Array
                                        (
                                            [0] => INVALID
                                        )

                                    [x-pm-apierrorcode] => Array
                                        (
                                            [0] => 10
                                        )

                                    [server] => Array
                                        (
                                            [0] => unicorns-double-rainbow
                                        )

                                    [x-powered-by] => Array
                                        (
                                            [0] => ASP.NET
                                        )

                                    [date] => Array
                                        (
                                            [0] => Tue, 18 Apr 2023 12:29:45 GMT
                                        )

                                    [content-length] => Array
                                        (
                                            [0] => 165
                                        )

                                    [strict-transport-security] => Array
                                        (
                                            [0] => max-age=16000000;
                                        )

                                )

                        )

                    [status_code] => 401
                    [protocol_version] => 1.1
                    [success] => 
                    [redirects] => 0
                    [url] => https://api.postmarkapp.com/email
                    [history] => Array
                        (
                        )

                    [cookies] => Requests_Cookie_Jar Object
                        (
                            [cookies:protected] => Array
                                (
                                )

                        )

                )

            [filename:protected] => 
            [data] => 
            [headers] => 
            [status] => 
        )

)

I also sent an email to your support email.