Form Submissions – Not being received

  • Since the most recent update of Contact7 the submission doesn’t work anymore. It all worked well until I updated to the latest version of Contact7 a while ago. After filling out the form and clicking the submit button it just spins. I have the most current version of WordPress and my theme update to the most current UDesign version. Please help!

    Here is the website: https://companynewsletters.com/contactus

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    FAQ > The spinning arrow icon shows up once I submit a form, but then nothing happens.

    Ok I been all over this board to find out what to do. All my forms worked just fine sending now with the upgrade I no longer get the form to my email when submitted. I have downloaded check email and the log shows no emails sent after testing number of times.
    When you click on send button it goes to our PayPal donate page. That has to go we don’t want that to happen. I can’t find where to change that anywhere.

    can you help direct me to get this fixed

    Thread Starter ndfightingsue

    (@ndfightingsue)

    I have gone through my plug-ins one by one and disabled them and the spinning icon is still there. I know it is the most current version of Contact7 that is causing this. That was the only change I made before it stopped working. My main form of contact with my customers is now broken, what is the best way to resolve this? Do I just revert back to the previous version of Contact7? I see others are having this issue as well. I am using UDesign for the theme and I have the WordFence plug-in installed. Any suggestions?

    Here is my website: https://companynewsletters.com/contactus

    Thread Starter ndfightingsue

    (@ndfightingsue)

    I checked with my hosting site about the error messages and this is what they found.
    According to the error_logs, the issue is being caused by a plugin called ‘contact-form-7’:

    /home/xxx/public_html/wp-content/plugins/contact-form-7/includes/mail.php(110): wp_mail(‘dkandler@compan…’, ‘CB’, ‘<!doctype html>…’, ‘From: CN?Conten…’, Array)
    2 /home/xxx/public_html/wp-content/plugins/contact-form-7/includes/mail.php(18): WPCF7_Mail->compose()
    3 /home/xxx/public_html/wp-content/plugins/contact-form-7/includes/submission.php(258): WPCF7_Mail::send(Array, ‘mail’)
    4 /home/xxx/public_html/wp-content/plugins/contact-form-7/includes/submission.php(157): WPCF7_Submission->mail()
    5 /home/xxx/public_html/wp-content/plugins/contact-form-7/includes/submission.php(28): WPCF7_Submission->submit()
    6 /home/xxx/public_html/wp-content/plugins/contact-form-7/includes/contact-form.php(645): WPCF7_Submission:: in /home/xxx/public_html/wp-includes/class-phpmailer.php on line 946

    Can you let me know your thoughts on this? Thanks!

    ndfightingsue – looks like we are having the same problem but I don’t see a tech person helping either of us.

    Thread Starter ndfightingsue

    (@ndfightingsue)

    rvhr – yes, looks like we are getting no help. I am checking into other plug-ins to replace this one as I have tried everything else to no avail.

    Thread Starter ndfightingsue

    (@ndfightingsue)

    After many hours of research to find out why Contact Form 7 just has the spinning arrow after submitting, I found out that it was as simple as adding information to my FROM field in the MAIL tab for Contact Form 7. See this video for more information (Thank you Katrina!):

    Hope this helps some of you that are having the same problem.

    I finally got mine to work. Had to go into my widgets and remove the new paypal widget it was messing with the script for the contact form.

Viewing 8 replies - 1 through 8 (of 8 total)
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