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  • Shaylee

    (@shayleehansen30)

    Hello @starhorsepax2,

    First off, I want to say I’m genuinely sorry to hear that you’ve been encountering issues with Ninja Forms across multiple sites. It sounds quite frustrating, especially if it’s been ongoing for a while. I appreciate you reaching out to us for help.

    To get to the root of this and find a solution that works specifically for your situation, it would be really helpful to get more details from you. Could you describe the exact issues you’re experiencing? Any specific patterns, error messages, or steps leading up to the problem would be incredibly useful. This information is key for us to understand what’s going on and how we can fix it.

    In the meantime, here are a couple of steps you can take that might help:

    1. Ensure Everything is Up to Date: Sometimes, issues arise simply because something is out of date. Double-check that both Ninja Forms and your WordPress installation are fully updated.
    2. Plugin and Theme Checks: Conflicts with other plugins or your current theme can often be culprits. Testing with other plugins temporarily deactivated and using a default WordPress theme can be enlightening.

    But more than anything, I want to ensure you get the personalized support you need. I strongly encourage you to contact our Customer Success team directly. They’re well-equipped to dive deeper into your specific issue and guide you through more tailored troubleshooting steps. You can reach them at https://ninjaforms.com/contact.

Viewing 1 replies (of 1 total)
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