Form submit not working with Translatepress

  • Resolved Griff

    (@blgerber)


    1 month ago

    Hi, odd problem here. I have forms built with jetform builder. The forms are able to be translated perfectly with no issues. You can see the Spanish version here the email field is “translated”. You can see the English version here too.

    The problem is that when submitting the Spanish form, nothing happens, the page just reloads. Submitting the English form works perfectly without any issues. Any ide what I can do here?

    • This topic was modified 1 month ago by Griff.

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Viewing 6 replies - 1 through 6 (of 6 total)
  • mintmedia

    (@mintmedia)

    I had JetFormBuilder forms for a long time and just started to experience the same issue!

    Need a resolution ASAP. Started happening for us on October 16.

    Plugin Support Alex

    (@alexcozmoslabs)

    Hi,

    Please, try excluding the following selectors with Exclude selectors from translation features in TP Settings –> Advanced tab –> Exclude section:
    .jet-form-builder__action-button
    .jet-form-builder__submit
    .submit-type-reload

    See if that helps.

    Thread Starter Griff

    (@blgerber)

    Hi @alexcozmoslabs ,

    Thanks for the quick response! I tried adding the suggested selectors, but still no luck. I thought I got it to go once, but I must have been on the English side by accident. I do see your 03 test as a user though if that’s helpful for diagnosing. Any other tricks I can try?

    View post on imgur.com
    mintmedia

    (@mintmedia)

    Hi,

    I didn’t try the above solution yet but was able to solve this by changing the Form settings to submit via Ajax and not default or Page reload.

    This should work for you if using JetFormBuilder and Translatepress.

    Thread Starter Griff

    (@blgerber)

    @alexcozmoslabs

    Hi again, I was investigating a little too. In the network tab on a successful submit on the English form when filtering by POST requests, there’s only one which is a 302. This is via path /en/sign-up/?jet_form_builder_submit=submit&method=reload

    But when doing the same on the Spanish form on an unsuccessful submit, there are two POST requests, both completely different than the successful one. One seems to fire on submit via path /es/sign-up/. The other appears to be an ajax request firing periodically related to translatepress. Both are 200. Maybe there is a clue there?

    If you can’t replicate, let me know and I can post screenshots too!

    Thread Starter Griff

    (@blgerber)

    @mintmedia Bingo! That did the trick. Nice find!

Viewing 6 replies - 1 through 6 (of 6 total)
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