Form submits even if all fields are set as *required

  • Hi There,
    Thanks for making an amazing plugin! My client did send me the notification email that shows that a customer filled out their form and was able to bypass our “required” fields and just put comments. If I have the form setup with required fields shouldn’t it not allow a customer to submit the form without supplying info?

    I think the customer typed in First Name as his actual name instead of his real name to bypass required field.

    Any insight or help you can provide in order to tighten the parameters would be great!!!

    Here is the form submission:

    First Name: *First Name

    Last Name: *Last Name

    Email: *Email Address

    Phone: Phone Number

    Street Address: Street Address

    City: City

    State: *Select State

    Zip: Zip

    Neighborhood: Neighborhood

    Interested in: Interested in

    Model Home: Model Home

    Comments:

    https://www.ads-software.com/plugins/contact-form-7/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter Why Not Advertising, LLC

    (@whyknott)

    Actually went back in to test the form and didn’t even have to type ANYTHING into the entire form and it says submitted successfully. Its like the form validation doesn’t work at all. I have several required fields and none of them are activating after I hit the submit button.

    Please someone out there help?

    Here is my actual form code:

    <fieldset>
    <h3>Ask questions about our services</h3>
    <strong class=”sub-title”>Have Service Concerns? Submit here
    <p>The excitement is about to begin – learn more about building your new custom home with J.A. Myers! Request more information about home buying or building with us. Just complete and submit the form below and we’ll be sure to contact you with answers to any questions or help with your decision. Since 1973 J.A. Myers has built custom homes that our customers have fallen in love with. We’re the trusted home builders for Gettysburg and Hanover and look forward to meeting you.</p>
    <span class=”note”>Fields marked with an asterisk (*) are required.</span>
    <div class=”row”>
    [text* first-name class:size-1 placeholder “*First Name”]
    [text* last-name class:size-1 placeholder “*Last Name”]
    </div>
    <div class=”row”>
    [text* email class:size-1 placeholder “*Email Address”]
    [text phone class:size-1 placeholder "Phone Number"]
    </div>
    <div class=”row”>[text street-address class:size-2 placeholder "Street Address"]</div>
    <div class=”row”>
    [text city class:size-3 placeholder "City"]
    [select state class:size-4 class:select-ask “*Select State” “AL” “AK” “AZ” “AR” “CA” “CO” “CT” “DE” “FL” “GA” “HI” “ID” “IL” “IN” “IA” “KS” “KY” “LA” “ME” “MD” “MA” “MI” “MN” “MS” “MO” “MT” “NE” “NV” “NH” “NJ” “NM” “NY” “NC” “ND” “OH” “OK” “OR” “PA” “RI” “SC” “SD” “TN” “TX” “UT” “VT” “VA” “WA” “WV” “WI” “WY”]
    [text zip class:size-5 placeholder "Zip"]
    </div>
    <div class=”row”>
    [select neighborhood class:size-6 class:alt class:select-ask “Neighborhood” “Thornbury Hunt” “Summit Ridge” “Chapel View” “Cumberland Village” “High Pointe North” “High Pointe South” “Irish Meadows” “Jackson Heights Singles” “Jackson Heights Villas” “Tall Grass” “Wheatland Acres” “Whispering Run”]
    [select moveinready class:size-6 class:select-ask “Interested in” “Building a model home” “Buying land from us” “Our neighborhoods” “Selling land to us” “Custom building” “Model home pricing”]
    [select model-home class:size-6 class:select-ask “Model Home” “Abigail” “Ashlyn” “Aspen” “Aubrey” “Augusta II” “Avenel” “Bartlett” “Berkley” “Bethany” “Brandywine” “Breckenridge” “Britton” “Brookedale” “Chadwick” “Charleston” “Chesterfield” “Concord” “Congressional” “Doral” “Doral II” “Eisenhower” “Georgian” “Grand Manor” “Grantley” “Hampton” “Jackson” “Kennedy” “Kenwood” “Kimberly” “Liberty” “Lincoln” “Madison” “Northfield” “Northwood” “Oakmont” “Orleans II” “Patriot” “Pinehurst” “Remilee” “Roosevelt” “Sedona” “Sierra” “St. Andrews” “Villas” “Wakefield” “Westminster I” “Westminster II” “Westminster III”]
    </div>
    <div class=”row”>[textarea comments placeholder “Your comments…”]</div>
    <div class=”row”>
    <div class=”capcha-area”>[recaptcha]</div>
    </div>
    <div class=”row”>[submit “Send Your Message”]</div>
    </fieldset>

    Thread Starter Why Not Advertising, LLC

    (@whyknott)

    Looks like its a problem with placeholders. For some reason when I remove the placeholder the form validation works! Does anyone know what may be the root cause of this issue?

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Will be answered on https://www.ads-software.com/support/topic/placeholder-conflicting-with-validation

Viewing 3 replies - 1 through 3 (of 3 total)
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