Form Tab not showing.

  • Resolved throu

    (@throu)


    6 years, 4 months ago

    Hi guys!
    Just a quick feedback.
    The FORM TAB is not rendering in my installations (5 in total all on the same server).
    Template and Style Tabs works perfectly.
    I’ve inserted the field manually (as before you added this option) and works fine.
    So i’ve worked around the problem for me but maybe you need to troubleshooting this.
    Thanks for your great plugin.
    Best.
    A.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Neil Murray

    (@buzztone)

    @throu – we’ve also had this issue reported by another user on our Email Support system.

    It appears to be due to a JavaScript plugin with another plugin. The problem is not occurring on any of our test sites so we’d be interested to investigate what is going wrong in your case.

    We would appreciate if you could complete our Support Form to allow us to coordinate looking at this issue on your site.

    Thread Starter throu

    (@throu)

    I’m using a Free version so i can’t use the support form (purchase code it’s required).

    Plugin Author Neil Murray

    (@buzztone)

    Use 12345 as your Current License Key – I’ll make sure someone looks at your issue.

    Plugin Author Neil Murray

    (@buzztone)

    UPDATE

    We’ve been able to test this issue on a few user sites where this problem was occurring.

    We found we have a JavaScript Conflict with the Yoast SEO plugin (entirely our fault) which stops our JavaScript from loading in the CF7 Skins Form tab.

    We’ve tested a fix on some of these user sites and are preparing to release an update to Contact Form 7 Skins that solves this issue.

    In the mean time, as a quick fix, users can deactivate Yoast SEO whenever they want to use CF7 Skins via the Visual Editor.

    Then re-activate Yoast SEO when you’ve completed changing your form, as the JavaScript Conflict has no impact on the operation of Contact Form 7 on both the admin/backend or site/frontend.

    Plugin Author Neil Murray

    (@buzztone)

    UPDATE

    We’ve released Contact Form 7 Skins version 2.0.1 which we believe fixes this issue.

    If the problem is still occurring on your site, we would appreciate if you could complete our Support Form to allow us to coordinate looking at this issue on your site. As the problem is not showing on any of our test sites, we need to investigate this issue on sites where the problem is showing.

    Thread Starter throu

    (@throu)

    It works perfectly now!
    THANKS!

Viewing 6 replies - 1 through 6 (of 6 total)
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