Form totals not correct

  • Resolved prdg1

    (@prdg1)


    5 years, 2 months ago

    The “total” field amounts is adding up all the price fields on the entire form. It is basically doubling my amounts. I would like to either hide the “total” line all together OR I just need it to add the section totals. See the attached image. I have sections on this form that I total up. The “total claim” has take and added the “total parts”, “total labor” and “total mileage” together to get me a TRUE total. The automated total field is adding every field together. What is the best way to do this?

    Here is the screenshot SCREENSHOT

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Jake Jackson

    (@blue-liquid-designs)

    Hi there,

    For products, Gravity PDF will display exactly what Gravity Forms does in the Order table on the Entry Details page. You should first verify that both Gravity PDF and Gravity Forms match up. If they do, Gravity PDF is functioning as intended.

    As for how to achieve your specific results, I’d consider using Number fields instead of Product fields for the line items you do NOT want to show up in the Order table. You can then use a Product Calculation field to get the sub-totals from those Number fields and Gravity Forms should correctly calculate the Overall total.

    Thread Starter prdg1

    (@prdg1)

    Hi Jake.
    This was actually a great fix. I didn’t realize you could do a calculation with a number field. This was a huge save! And I think it will be helpful for other people trying to figure out the same thing.

    Plugin Author Jake Jackson

    (@blue-liquid-designs)

    Excellent! Really glad to hear that solution is working for you.

Viewing 3 replies - 1 through 3 (of 3 total)
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