Form translation

Also is it possible to add a billing form or at least phone number for PayPal payment?

HI there,

Regarding the French translation, you’ll want to create a localized language file. We have a basic guide on doing that here:
https://givewp.com/documentation/resources/translating-give/

Regarding your CTA, I’d have to see what you want to do exactly. Can you provide a link? But replacing the actual “DONATE” button for the form itself is not really possible. Changing the button that opens the lightbox window is possible but it depends exactly on what you want to do.

Regarding additional form fields there are two main options:
1) Add them via custom code: https://givewp.com/documentation/developers/how-to-create-custom-form-fields/
2) Or use our Form Field Manager Addon: https://givewp.com/addons/form-field-manager

Thanks!

Hi

Thank you for your answer.

1) I would like to replace the donate button because the default button is not attractive. It looks like a Windows 98 button. Is it possible to change its style or if I create myself a button is it possible to link it to the plugin ?

2) Is it possible to export all emails so I can use them with mailchimp ? I just want to export them. Without buying your add-on because it’s a charitable organization and they are kind of restricted in their funding.

Thanks

3) In which file do I have to put the code for the custom field ? There’s no indication about it on Give Documentation.

thanks

HI there,

1) The appearance of that button is most likely due to your theme. But that is relatively easy to override with custom CSS. If you need any assistance with custom CSS you can refer to our guide: https://givewp.com/documentation/resources/handling-custom-css-in-wordpress/

2) Yes, go to “Donations > Reports” and then go to the Export tab and use the “Donor History” export.

3) All custom code should go either into your functions.php file of your theme or (much preferred) a custom functionality plugin. If you need assistance implementing custom functions on your site, refer to our guide here:
https://givewp.com/documentation/resources/adding-custom-functions-to-your-wordpress-website/

Thanks!

Thank you, will try to change the CSS button and the custom functions.

1) Also, my client tried to delete a Pending payment and it deduced the amount from the total collected amount.
So is it possible to delete a failed and pending payment without impacting the total amount ? A lot of donators don’t know how to pay via paypal for instance and thus try 2 or 3 times.

2) I would like to add a payment add-on from the list on give’s website. Do I need a SSL certificate for all of them (stripe, paypal, braintree, etc…) ?

thanks !

1) That is a known bug. You’d have to update the amount via the database which is a bit complex but works perfectly. In accounting, you never delete a transaction. I would encourage your client instead to change the status to “Abandoned” for best practice record keeping.

2) An SSL certificate is only for your domain, it’s not specific to the payment gateway. We have a bit more detailed info on SSL certificates here:
https://givewp.com/documentation/resources/how-to-use-ssl-and-https-for-your-wordpress-website/

Thanks!

Hi

I just updated Give plugin.
Then I saw this message in the dashboard : “Give needs to upgrade the donor database, click here to start the upgrade.”

So I did the update, and then … ALL my Pending payments have disappeared and have been replaced by ABANDONED !!

Why is it so ? If I manually change them to Pending, will it affect the donation amount ? Because the purpose of having pending payment is to wait till you get the offline payment and then you validate it.

What can I do now ?
thanks

Hi Princecaspian – I’m working on releasing a fix for that right now. In the meantime you can go to Donations > Transactions > Abandoned /wp-admin/edit.php?post_type=give_forms&page=give-payment-history&status=abandoned and then using the “Bulk Actions” set them back to the pending state. I have an issue created about this here: https://github.com/WordImpress/Give/issues/434