• Resolved David

    (@dihetherington)


    Hello,

    When I have used the new form block, works fine however when use the Google recaptcha option it just emptys and does not send an email

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello @dihetherington ,

    Can you please share a screenshot or a screencast that points out the issue you are facing?

    Looking forward to hearing from you.

    Regards,
    Sweta

    Thread Starter David

    (@dihetherington)

    Hello sorry for the late reply nothing to show as when I send nothing happens. Also if I only have the forms plugin active from the suite of blocks when I first add the form it won’t let me create one or even skip.

    Hello @dihetherington ,

    That’s strange! It is hard to understand the issue without looking into your website.

    Could you please open a ticket with us from here so that we can help you out?

    Looking forward to hearing from you.

    Thread Starter David

    (@dihetherington)

    The recaptcha works now, the issue is now the 2nd part when it wont let me creat or skip. If I look in the browser console it has an error saying form block not registered. This only happens if I just select the form block, if I select to activate all the UAG blocks then it works.

    Hello @dihetherington ,

    We’re sorry for the inconvenience caused to you. Also, ?we are thankful for your patience and readiness to help us fix things that we come across.
    ?
    ?I’d like to let you know, we have already reported this issue to our concerned developers. They are looking into it. Please lend us some time.

    ?Your patience and co-operation are highly appreciated.

    Regards,
    Sweta

    Hello @dihetherington,

    We have fixed this issue and released an update. Please update the plugin to the latest version to fix the issue.

    Thank you.

    Regards,
    Sweta

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Form using Google recapcha’ is closed to new replies.