• When saying that a form has validation errors, It would be a whole lot more useful if it actually said WHAT THEY WERE rather than linking to a generic help page that covers all errors.

Viewing 15 replies - 1 through 15 (of 20 total)
  • Do you have screenshots of the form and mail configurations with the validations errors showing?

    Thread Starter ianbeyer

    (@ianbeyer)

    Screen Shot

    Please resubmit the link. The one posted above is not connected to a url.

    Thread Starter ianbeyer

    (@ianbeyer)

    I’m not sure what you mean. It’s showing up here just fine.

    Probably because you have it locally. Please post a URL so we can see the image.

    Thread Starter ianbeyer

    (@ianbeyer)

    For a start you need to either:

    a) make your Subject field required in the form-tag: [text* your-subject]
    b) place some hardcoded text in the Subject field in the MAIL tab. e.g. Re: or Your enquiry

    This is to prevent a message being sent with potentially no subject, and being flagged up as spam.

    If you have more validation errors then you will need to also post a screenshot of your MAIL configuration.

    Thread Starter ianbeyer

    (@ianbeyer)

    OK, that got rid of one of the errors.

    While that’s moderately helpful, it doesn’t address the initial problem of the plugin saying “you’ve got validation errors” and not actually telling you what they are, leaving you to guess as to what the heck it actually wants. If the plugin is going to do validation and complain about stuff, it actually needs to say WHAT it’s complaining about, otherwise it’s just complaining.

    Thread Starter ianbeyer

    (@ianbeyer)

    As for a screenshot of the “MAIL configuration”, I’m not sure what you’re asking. There’s nowhere to configure that in the plugin that I can see.

    In the Contact Form 7 admin section for each form you have 4 tabs:

    Form | Mail | Message | Additional Headers

    Screenshot the Mail tab

    If the plugin is going to do validation and complain about stuff, it actually needs to say WHAT it’s complaining about, otherwise it’s just complaining.

    Check the Docs and FAQs for this plugin. They are excellent: How to Resolve Configuration Errors

    Thread Starter ianbeyer

    (@ianbeyer)

    I do not see an “admin section” anywhere on the plugin. The menu at the left has:

    “Contact Forms”
    “Add New”
    “Integration”

    The “How to resolve configuration errors” is far from what I would call “excellent” – It is a list of all possible errors, and not having a starting point, that’s a rather tediously long list to slog through to try and guess what it’s complaining about. Presumably if the validator is detecting an error, it knows WHAT that error is. Why can’t it simply say what it doesn’t like? Isn’t that the entire point of a validator?

    Thread Starter ianbeyer

    (@ianbeyer)

    (and most of that refers to fields I don’t see anywhere in the plugin)

    in The WordPress dashboard go to Contact >> Contact Forms >> {select name of form from the list of active forms (*there may only be one)} >> Select the MAIL tab from Form | Mail | Message | Additional Headers

    Then you will see the error(s) under a particular field, which can be resolved through the How to Resolve Configuration Errors

    Thread Starter ianbeyer

    (@ianbeyer)

    Page source is showing that there is a mail panel somewhere, but it’s not rendering anywhere on the page. Same results in Chrome and Safari.

Viewing 15 replies - 1 through 15 (of 20 total)
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