Form won’t send on mobile

  • Resolved redmorgane

    (@redmorgane)


    5 years, 4 months ago

    Hi,
    I am having issue with one of my form.
    It is working perfectly fine on desktop, but won’t send if someone is trying to send it through mobile phone.

    I tried with Chrome, Firefox and Safari, but everytime I get the “An error occured, please retry later” notice. This happened to several of my client trying to reach me in the few last days.
    Can you please help me ?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Addons for Contact Form 7

    (@contactform7addons)

    Hi @redmorgane

    I just did tests with Chrome (desktop), Chrome (iOS) and Safari (iOS) and all of them worked.

    Can you narrow the problem down to a specific form field perhaps?

    Also, I see some of the labels you’re using are too long, and are making the fields overlap the content area on mobile. What I usually suggest is putting the longer label as help text, and use a simpler label. In English this might look like:

    [md-text label="Budget" help="What budget did you have in mind for your project?"]

    Thanks,
    Angus

    Plugin Author GusRuss89

    (@gusruss89)

    Hi @redmorgane

    I’m marking this issue as resolved for now. If you still have the issue, feel free to reopen.

    Thanks,
    Angus

Viewing 2 replies - 1 through 2 (of 2 total)
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