Format Bug?

  • Resolved Engine44

    (@engine44)


    2 years, 12 months ago

    There seems to be a format bug in the app. I have the latest version (2.0.6) installed on two websites. The app looks and functions differently on each site. The first site seems fine but the second site has problems. On the second site:

    Most of the tabs in the Settings area do not work. Only the General tab works. All of the selections for all of the Settings tabs appear under the General tab. The choices available for some of the selections are messed up. Please investigate. Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author WebToffee

    (@webtoffee)

    Hi @engine44,

    Greetings from Webtoffee!

    This may be a plugin or theme conflict. To identify the conflicting item, please try disabling all plugins, and switching to any of the WordPress default themes. If the problem goes away, enable them one by one to identify the source of the problem.

    You can use the Health Check plugin to do this without affecting site visitors. On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in.

    Plugin Author WebToffee

    (@webtoffee)

    Hi @engine44,

    This thread has been inactive for a bit. Assuming that you were able to sort it out, we are marking this as resolved now. Please feel free to open a new thread or follow up if you have any further questions or still need help.

Viewing 2 replies - 1 through 2 (of 2 total)
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