Formatting been removed from the content

Hi there

First of all, great plugin and we love it.

But it seems the formatting of the content, like bullet points or change to new line, such formatting will be lost when every the popup is published. I meant when in th editing mode, it is there, but once saved and go to actually page, the pop-up is working all fine except the content is just in plain text.

I have looked around, but can’t the solution. please advise? Thanks in advance!

The page I need help with: [log in to see the link]