• Resolved saens

    (@saens)


    Hi,
    After updating to 4.0 on staging I’m seeing an issue with the euro-symbol. Example below.
    How can I fix this?

    example

    Regards

    • This topic was modified 4 years, 8 months ago by saens.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support kellymetal a11n

    (@kellymetal)

    Hi there,

    Thank you for including the screenshot of what you are seeing — that is quite odd indeed!

    Taking a look on my personal test sites, I’m not seeing the same issues:

    Euro in Reports
    Link to image: https://d.pr/i/qKWtAr

    I’m also not currently seeing other reports of this issue.

    I see the value in your report is currently “0.00”. If you try placing a test order on the site to make the value non-zero, does it make any difference?

    It’s also possible there is code in your custom theme or another active plugin that is messing up the encoding up the character. If you temporarily switch back to the default Storefront theme and disable plugins aside from WooCommerce, do you see the currency symbol display correctly?

    If you are still having trouble, please share a copy of your site’s System Status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here in your reply. Please note that since this is a public forum, you may want to remove any sensitive information that you don’t want shared publicly.

    Please let me know how that goes. Thank you!

    Thread Starter saens

    (@saens)

    Hi, thanks for your reply.

    I installed storefront theme -> no changes
    I made an order -> no changes

    I only have the following plugins active: Disable Emails, Limit login attempts, Really simple SSL, Woocommerce, Woocommerce Subscriptions.

    Also, in the Woocommerce->Orders view the euro symbol is properly shown. For instance in the column ‘Total’

    • This reply was modified 4 years, 8 months ago by saens.
    • This reply was modified 4 years, 8 months ago by saens.
    Thread Starter saens

    (@saens)

    System status:

    
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    Site address (URL): https://dapr.shop
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    Cart: #28534 - /winkelmand/
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    ### Theme ###
    
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    Version: 2.5.5
    Author URL: https://woocommerce.com/
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    ### Templates ###
    
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    ### Payment Gateway Support ###
    
    Cash on delivery: products
    
    Plugin Support Damianne P (a11n)

    (@drwpcom)

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Formatting issue (euro symbol)’ is closed to new replies.