Formatting Mails not working

  • Resolved coe2013

    (@coe2013)


    9 months ago

    We are setting up the plugin and all works so far, except the mails are looking that ugly that we can’t send them to customers… line breaks are not working.

    e.g. we have the following in the email form (RTE ):

    <p>Guten Tag,</p>
    <p>wir haben Ihre Buchungsanfrage erhalten und melden uns in Kürze bei Ihnen.</p>
    <p>Angefragt: [calendartitle] (<a href="[siteurl]">Link zum Artikel</a>)</p>
    <p>[details]</p>
    <div>Ihre Angaben:<br>
    [form]</div>
    <p>Viele Grü?e,</p>
    <p>Ihr Team vom Ger?teverleih Villingen</p>

    No matter if we edit in visual mode or text more and specify HTML directly, the mail does not use the HTML, no line breaks etc.

    In our first RTE there is sth like

    <div id="wpdevart_wrap_admin_mail_info" class="wpdevart-item-elem-container element-info">Kalender: [calendartitle]</div>
<div>
<div class="wpdevart-item-elem-container element-

...

    How to set up mails corerctly / in HTML so that they are looking nice?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author wpdevart

    (@wpdevart)

    Hi.

    Which version of our plugin are you using?

    Thanks.

    Thread Starter coe2013

    (@coe2013)

    Free Version, latest Version 3.2.14 |

    Thread Starter coe2013

    (@coe2013)

    Update: looke like the plugin uses the mce-Editor, which does not seem to work (maybe because this editor is “non-standard” since WP introduced Gutenberg?)

    So: are any other plugins or settings required to make the mce and thus mail formatting work?

    also see: https://blog.templatetoaster.com/wordpress-line-break-not-working/

    • This reply was modified 9 months ago by coe2013.
    Thread Starter coe2013

    (@coe2013)

    For others: working with the hints in the post / link, otherwise p and br will get filtered out by mce.

    Plugin Author wpdevart

    (@wpdevart)

    Hi @coe2013.

    Unfortunately, the current editor, which uses a booking calendar, is the only solution we have at the moment.

    Thanks for sharing such details.

    Thread Starter coe2013

    (@coe2013)

    sure, not your fault, but maybe good to know for others since linebreaks are quite important in mails ??

    Plugin Author wpdevart

    (@wpdevart)

    Of course, @coe2013.

    Thanks again and have a nice day.

Viewing 7 replies - 1 through 7 (of 7 total)
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