FormDesk forms in iframes not showing

  • Resolved robvanheijst

    (@robvanheijst)


    5 years, 7 months ago

    A client is using FromDesk forms. The FormDesk forms are placed on the page with an iframe.

    Cookiebot thinks the iframe is a video. That is why the form is only shown if all cookies are accepted. The forms does not show when only necessary cookies are accepted. When I change the data-cookieconsent to necessary and the src to data-src the form still does not show.

    Is there a way to always show the FormDesk forms in the iframes when Cookiebot is installed?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author aytac

    (@aytac)

    Hello @robvanheijst,

    We were able to reproduce the issue and are working on it.
    We will notify you when the update is ready.

    Take care,

    Aytac

    Hello Aytac,

    I have the same problem over here.
    Could you give us a rough estimate when this update will be released?

    Kind regards

    Plugin Author aytac

    (@aytac)

    Hello @robvanheijst and @dbauer74,

    We have resolved the issue by blocking the specific iframe sources (facebook, etc) and allowing other sources like formdesk.
    We are now testing the new release and will update the plugin repository asap.

    Take care,

    Aytac

    Plugin Author cookiebot

    (@cookiebot)

    Hi guys,

    Sorry for the delay. We made a release yesterday with a fix.

    Let us know if you still have any issues.

Viewing 4 replies - 1 through 4 (of 4 total)
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