Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter Anna Elizabeth Shirley

    (@aliengirlxyz)

    I deactivated a widget plugin (Widget Context) we have installed to see if there is a conflict but the save button is still not showing: https://snipboard.io/VuXhaz.jpg

    Plugin Support Jonathan Martínez

    (@jonathanenlared)

    Hey @aliengirlxyz

    Thank you for reaching out to us today! I’ll need some additional information to help you resolve the issue:

    • Could you share the WordPress version you’re running?
    • Could you share the version of the Formidable Form lite plugin you’re running?
    • To confirm, could you share a screenshot of the Formidable Forms widget you’re using?

    Best,

    Jonathan

    Thread Starter Anna Elizabeth Shirley

    (@aliengirlxyz)

    Hello Jonathan,
    Here is a screenshot of the widget I am using: https://snipboard.io/zwxdAb.jpg Sorry it’s small. We are also using the plugin Widget Context which gives the additional settings in the widget.

    We are using WP version 6.3.1.

    And the FF plugin we are using is version 6.5 (pro). I did attempt to sign into my FF account to ask there but I didn’t receive a ‘forgot password’ email so I posted in this forum instead.

    Thank you!

    Plugin Support Jonathan Martínez

    (@jonathanenlared)

    Thank you @aliengirlxyz,

    I can’t replicate the issue on my end. To continue troubleshooting, could you create a new ticket using our system here?
    https://formidableforms.com/new-topic/

    We’ll find you account and help you reset it if needed.

    Best,

    Jonathan

    Thread Starter Anna Elizabeth Shirley

    (@aliengirlxyz)

    Thank you. I submitted a ticket.

    I’m experiencing a similar issue.

    The “Save” button on widgets is not showing so when I add the widget it displays the first form on the “Form” dropdown, and if I select a different form on the dropdown nothing happens.

    Did you guys found out what was causing the issu in your case?

    Plugin Support Jonathan Martínez

    (@jonathanenlared)

    Hey Edwin.

    I’m afraid this is a current issue with the classic widgets. This is on our current issue tracker.

    If you use the block widgets page, the widget can be saved without any issues. I apologize for this inconvenience.

    Best,

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Formidable Form Widget Missing Save Button’ is closed to new replies.