• Resolved The Open Market

    (@jhutson323)


    Hi!

    I’ve been using forminator for probably close to a year now, and have it set up all over my site, with no issues. But, I recently tried to post a forminator shortcode, like I normally would, in to php to show on a woocommerce product page, but the form wouldnt show for any forminator shortcode.

    So I tried to set it up with html, same issue but the html works on other pages.

    So I set up a popup that pops up everywhere, and everywhere it worked and showed the form, but on product pages it was just blank.

    no forminator forms will show on any product pages, but I can get them to show up pretty much anywhere else using a variety of methods.

    It’s got me stumped. I can’t find any relevant documentation, and can’t find anything in the settings. I tried a conflict check, but wasn’t able to pinpoint anything.

    Thoughts?
    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Dmytro – WPMU DEV Support

    (@wpmudevsupport16)

    Hello @jhutson323,

    I hope you’re doing good today!

    I’ve tested the forms on WooCommerce product pages, by adding the form’s shortcode into the product description, and by adding PHP code similar to this:

    echo do_shortcode('[forminator_form id="1"]');

    In both cases the form is rendered fine. Therefore, the issue could be specific to your particular site setup.

    Could you please check if switching Ajax loading on/off helps:
    https://prnt.sc/RurDLuuGeRlF

    If that still doesn’t help, could you please try to run a conflict test, for identifying a conflicting plugin/theme or setting, as explained here: https://wpmudev.com/docs/getting-started/getting-support/#conflict-test

    Hope this helps. Please let us know if you need further assistance.

    Best Regards,
    Dmytro

    Thread Starter The Open Market

    (@jhutson323)

    Well, I’m incredibly embarrassed. I had a bit of obvious CSS in my frontend Customizer that blocked the specific field I was freaking out about not being able to see. Problem solved… Thanks for your patience and help!

    Hi @jhutson323,

    I trust this message finds you well and glad to hear you were able to fix the issue. Goog job!

    I am marking this thread as solved, still, note that you can still post replies if you require further assistance.

    Best regards,
    Laura

Viewing 3 replies - 1 through 3 (of 3 total)
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