Forminator: Dropdowns on Mobile Devices (Free Version)

  • Resolved p0larismedia

    (@p0larismedia)


    1 month, 3 weeks ago

    Hello dear Support-Team,

    I hope this message finds you well.

    We are encountering an issue with the Forminator plugin on mobile devices.
    Specifically, the dropdown menus in our form appear “floating” above the selection field. This affects all dropdowns and makes the form difficult to use for mobile users.
    You can test it here: https://trauerschleife24.de/bestellformular/#formular

    I have tried investigating this via the browser inspector but could not find any class or ID to adjust the behavior. Please note, we are using the free version of the plugin.

    Could you kindly provide guidance on how to resolve the dropdown issue or confirm if a fix is available for the free version? Your help would be greatly appreciated.

    Thank you for your time and assistance.

    Best regards!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @p0larismedia

    Hope you are doing well today.

    I noticed the issue on site so I tried to replicate the same issue on my end but couldn’t, it seems you have a plugin/theme conflict issue.

    The select option dropdown top is calculated dynamically using a Javascript code, however, there are not any specific Javascript errors in your page so it is most probably a conflict.

    I’m suggesting to a full conflict test by disabling all other plugins and switching to a default WordPress theme, Please take a look at this document to learn more about how to run a conflict test:
    https://wpmudev.com/docs/getting-started/getting-support/#conflict-test

    kind Regards,
    Amin

    Plugin Support Williams – WPMU DEV Support

    (@wpmudev-support8)

    Hello @p0larismedia

    We didn’t hear back from you for quite some times already so I’m marking this as resolved for now.

    If you still need assistance, just let us know and we’ll get back to the case.

    Kind regards,
    Adam

Viewing 2 replies - 1 through 2 (of 2 total)
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