• Resolved gene-stevo

    (@gene-stevo)


    Hi Guys, a form that used to work perfectly now doesn’t work at all. On pressing the submit button the following message appears under the upload image field: “Error saving form. Failed to read uploaded file”
    File is a jpg, which is set as the only permitted file type. It’s a pretty simple form so can’t think why it no longer works. Thanks for looking, Eugene.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Zafer – WPMU DEV Support

    (@wpmudevsupport15)

    Hi @gene-stevo,

    It seems like there could be several reasons why you’re experiencing this issue. It could be happening due to server issues, permissions problems, or plugin conflicts.

    Make sure your server has enough space to upload new files. If the server is out of space, that could lead to this error.

    Check the permissions set for the upload directory. If the folder’s read-write permission isn’t set correctly, the file might not be uploaded.

    Make sure that the Forminator plugin, and WordPress itself, are updated to the latest versions. You can also try deactivating other plugins temporarily to check if there’s a plugin conflict causing the issue.

    Confirm that the JPG file being uploaded isn’t exceeding any server or Forminator maximum file upload limits. Also, ensure that the file type is permitted in your Forminator upload field settings.

    Occasionally, the issue could be due to temporary file buildup in your server’s ‘tmp’ folder. If this is the issue, you might need assistance from your hosting provider to clear these files.

    You may also want to check any server error logs, which can often provide more specific details about what might be causing the issue.

    If you’re still facing the same problem after trying out these potential solutions, please share an export of the form with us, so that we can check further.

    You can find more info on how to export the form here : https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export

    After exporting, please share the code using a services such as https://pastebin.com or https://justpaste.it/ which is free to use.

    Please always make sure to use such service to share the code and don’t post the code here directly as it will most likely be unusable.

    Kind regards,
    Zafer

    Thread Starter gene-stevo

    (@gene-stevo)

    Thanks Zafer. Turns out I was exceeding file size limit. Doh! My fault entirely. Thanks for taking the time to help me.
    Cheers, Eugene

    • This reply was modified 1 year, 3 months ago by gene-stevo.
Viewing 2 replies - 1 through 2 (of 2 total)
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