• Resolved moctarzip

    (@moctarzip)


    hello guys ,

    How are you? thank you for help, i have an issue with forminator sending data to my Google sheet i integer. I’ve try to put only lowercase in all select option , but Always sending only one entry , may you help to fix this issue ?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Kris – WPMU DEV Support

    (@wpmudevsupport13)

    Hi @moctarzip

    I hope you are doing well today.

    Please export your form, upload it to google drive or dropbox and send a link in your next reply so that we could test in on our side.

    Kind Regards,
    Kris

    Thread Starter moctarzip

    (@moctarzip)

    Hello , im doing well

    Thank you for Reply and help , really apreciate. sharing with you Google Drive link https://drive.google.com/drive/folders/1idimy9b-yE7KbrKZ0XbaJbpsYWsZCFQ2

    thank you again sir

    Thread Starter moctarzip

    (@moctarzip)

    hello de support , gentle reminder on my case , please

    Thread Starter moctarzip

    (@moctarzip)

    in case, links are not working

    kindly fond hereafter , link for the form

    https://we.tl/t-i9Yyk5wyRM,

    thank you again

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @moctarzip,

    On checking further, I suppose you are referring to many entries having the same values i.e. one or two etc. in Google Sheets, right?

    I tested the form & I could notice the same. On checking further it seems that almost all Select fields have the same values ie one or two:

    Screenshot at 20:25:41.png

    Screenshot at 20:26:02.png

    Unfortunately, there is a bug when using Google Sheets where the “Label” of the Select field isn’t getting sent and only the Value is what gets sent to Google Sheets.

    Since the values have one or two for these select fields that is what that gets sent.

    I’m reporting this bug to our teas attention so that they are aware regarding this.

    In the meantime, I’m afraid the only workaround would be to change the value and ensure they are similar to the label so that it works fine.

    Sorry for any inconvenience due to this bug.

    Kind Regards,

    Nithin

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @moctarzip,

    Since we haven’t heard from you for a while. I’ll mark this thread as resolved for now. Please feel free to re-open the thread if you need further assistance.

    Regards
    Nithin

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Forminator Form is not saving data into database if select is multiple’ is closed to new replies.