• Resolved kfeiner

    (@kfeiner)


    Have an integration with Forminator and google drive and google sheets that was working fine for more than a month and abruptly on Dec 18 we started experiencing the information not populating on our google sheets.

    Here are the follows errors within our forms:

    1. Could not resolve host: sheets.googleapis.com
    2. Could not resolve host: accounts.google.com

    Noticed that on Dec 18th Forminator did an update and that’s when we started having these issues.

    We have removed and reauthorized the entire integration only to get the same errors.

    Thanks for any help.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Nebu John – WPMU DEV Support

    (@wpmudevsupport14)

    Hi @kfeiner,

    Sorry to know that you are experiencing this issue.

    Would it be possible for you to share an export of the form using Google Drive or Dropbox to take a closer look at the issue?

    I hope the following documentation helps: https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export

    We look forward to hearing back from you.

    Kind Regards,
    Nebu John

    Thread Starter kfeiner

    (@kfeiner)

    Hi Nebu,

    I was about to send you the exported form after a failed integration but when I submitted the form, it started working. Sort of weird and I’m not sure if it will continue to work correctly but if I have any other issues, I will be sure to send you the exported form for you to debunk the errors.

    Thanks anyway!

    Plugin Support Zafer – WPMU DEV Support

    (@wpmudevsupport15)

    Hi @kfeiner,

    I hope you are doing well today!

    We are glad to hear that the issue has been resolved and marking this thread accordingly. Please let us know in case you need further help.

    Kind regards,
    Zafer

Viewing 3 replies - 1 through 3 (of 3 total)
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