Formmaker’s “Form Options” page not loading

  • Resolved danielleary

    (@danielleary)


    6 years, 6 months ago

    When I an editing a form, I am unable to get to the “Form Options” section of the editor. When I click on the Form Options button at the top of the form edit page, it will take me to a blank webpage. Any ideas what may be causing it?

Viewing 1 replies (of 1 total)
  • Plugin Contributor Form Maker Support

    (@formmakersupport)

    Hi Daniel,

    We apologize for the inconvenience. With a bit detailed information, we might be able to resolve this problem for you. Could I please ask you to activate WordPress debugging and check for PHP errors, notices or warnings related to the product?

    You can activate debugging the following way.

    1. Access your website files using FTP connection and open wp-config.php file.

    2. Look for the following line:
    define( ‘WP_DEBUG’, false );

    3. Change false into true, so the line looks like this:
    define( ‘WP_DEBUG’, true );

    If the line is not present in the file, simply add it to the bottom of wp-config.php and save it.

    Afterwards, please have a look at WordPress administrative dashboard and your website front for PHP errors, warnings, notices, and send them to us. They will help us identify the problem.

    Please let me know in case you will have questions.

    Thanks, have a nice day!

Viewing 1 replies (of 1 total)
  • The topic ‘Formmaker’s “Form Options” page not loading’ is closed to new replies.