forms don't arrive in mail

  • Resolved Tubemachelas

    (@tubemachelas)


    9 years, 1 month ago

    Hi, I have a website ( https://www.maasdak.nl ) that makes use of Contact Forms 7. For a long time the forms worked perfectly but for some reason they don’t anymore.
    I tried making a new form, but still with the same problem. Then I tried a different site, with the same theme but hosted on a different host. And that works!
    So my question is: Can the web host be the reason for not working forms? And if so, what could be the possible solution?

    Thnx!

    https://www.ads-software.com/plugins/contact-form-7/

Viewing 5 replies - 1 through 5 (of 5 total)

  • Can the web host be the reason for not working forms?

    Yes, though the plugin successfully sends millions of emails every day, there are a host of issues that can stop or delay emails on both the sending and receiving ends. It depends entirely on your local Server & WordPress configuration. You will need to investigate this issue for your particular local configuration.

    See Contact Form 7 Email Issues. Has a comprehensive and detailed article which covers many issues. Most people that work through this information appear to be able to resolve their email sending & receiving issues.

    Can the web host be the reason for not working forms?

    Yes

    And if so, what could be the possible solution?

    WordPress emails are sent but not received

    Thread Starter Tubemachelas

    (@tubemachelas)

    Thnx, I installed Email log and that shows indeed the forms being send. I will give a call to the host to see if he can help me out with the php setting.
    Thnx for the feedback!

    You mean SPF setting.

    Thread Starter Tubemachelas

    (@tubemachelas)

    It seemed that the mailserver was hosted somewhere else then the website. The provider had stopped allowing ‘unknown’ mail to be send. I don’t know the exact technical details but after making some changes on the host side, the problem was solved today.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘forms don't arrive in mail’ is closed to new replies.