Forms down, help!

  • Resolved samuelginaluciano

    (@samuelginaluciano)


    6 years, 8 months ago

    We’ve been using CP paypal form for quite a while. The last days we changed to SSL to make sure our customers have a secure website. Since then the forms are not shown anymore. I tried to change the Script load method for public website to the “direct” which didn’t change.

    Can you please help us? I need an urgent reply or I’ll have to look elsewhere, cannot have the payment form down more time.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author codepeople

    (@codepeople)

    Hello @samuelginaluciano,

    Please double check if the WordPress website URL in the settings was changed to https://… (SSL) ; if in the settings the WordPress URL is still pointing to the https://… (non-SSL) address then the scripts may be loaded from the https:// URL and blocked by the browser due to security restrictions (blocked URLs can be checked in the browser console log).

    For a more detailed assistance please open a private ticket (it’s free) at https://cfpaypal.dwbooster.com/contact-us and indicate there the address of the page where you are experiencing the form display issue.

    Thank you for using the plugin!

    Thread Starter samuelginaluciano

    (@samuelginaluciano)

    Url updated but no change in the page, forms still not shown. If you don’t have another idea I will replace the plugin.

    Thread Starter samuelginaluciano

    (@samuelginaluciano)

    Please ignore my previous msg, needed to purge cache, forms are back! Thank you, you can close the thread.

Viewing 3 replies - 1 through 3 (of 3 total)
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