Found a bug – dropdown

  • Resolved steveclv

    (@steveclv)


    1 year, 8 months ago

    Found a bug – dropdown with 29 options and OTHER does not appear

    I added 29 options to the dropdown and the selected Add other which appears in the editor but does not appear on the live published page.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @steveclv,

    Thank you for the topic.

    We have checked your case from our end and couldn’t find any issues.
    All the 29 dropdown options were available.

    See the screenshot below:

    View post on imgur.com

    Most presumably, there was a cache issue.
    Clear all the caches and check again.

    Also, please try to check the case with either the Incognito mode or another browser/device.

    Please, check again and let us know about the outcome.

    Thank you.

    Plugin Support Jasmine

    (@hyenokian)

    Dear @steveclv,

    We’re?closing?this ticket for now as we last heard from you 5 days ago.

    If the query is unresolved, drop us a line and we’ll get back to you at the earliest and the ticket will be re-opened.
    For a new query, feel free to open a new topic. Our customer care specialists will be happy to help you.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
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