• The company claims to have a refund policy but ignores requests for a refund. Other users have confirmed this behavior as well. Extremely shady – I recommend avoiding them.

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  • Hi Hasptz,

    We have the same issue. We bought the plugin as their site clearly states ‘Try It Now Risk-Free for 30 Days’. However, I have contacted them several times with no reply.

    I have also asked our accounts department to chase and they have also been ignored.

    Did you get your money back?

    Many Thanks

    Thread Starter hasptz

    (@hasptz)

    Yes.
    I think it took me 20 emails or so. The final emails were written just to show the credit card company that I tried to resolve the issue with the company before cancelling the payment. The finally gave in and I got a refund.

    Extremely annoying. I think that’s calculation on their part – most people probably give up.

Viewing 2 replies - 1 through 2 (of 2 total)
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