Fraudulent orders, over 100 pending orders

  • Resolved jacksoncb

    (@jacksoncb)


    1 year, 10 months ago

    As you can see in image attached, we have had thousands of attempts to make payments through the stripe payment system. We now have a flooded orders page that I wish to remove all, but that’s 100+ pages.

    Is there a faster way to remove all?

    Also the Fraudsters were also putting in customer payment amounts, not the same as my designated payment pricing of $40, they were somehow doing $5.

    • This topic was modified 1 year, 10 months ago by jacksoncb.
    • This topic was modified 1 year, 10 months ago by jacksoncb.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support mbrsolution

    (@mbrsolution)

    Hi, sorry to hear about the issue you are having with our plugin. Please read the following instructions to help you further protect yourself from card testing fraud.
    https://s-plugins.com/protect-yourself-from-card-testing/

    Also, please make sure the plugin is updated to the latest version 2.0.73. Don’t forget to use the contact form provided in the link above to share more information regarding your setup.

    Kind regards.

    Thread Starter jacksoncb

    (@jacksoncb)

    Bro did you not read? Is there a faster way to delete pending orders?

    Plugin Support mbrsolution

    (@mbrsolution)

    Hi, yes I did read your comment above.

    Is there a faster way to remove all?

    Unfortunately I don’t think there is a faster way to delete all other than checking what is displayed in the page as per your image.

    Also the Fraudsters were also putting in customer payment amounts, not the same as my designated payment pricing of $40, they were somehow doing $5.

    But because of your comment above I would like the developers to investigate why this has happened in your site. We are constantly checking to see if the plugin can be improved for card fraud based on the reports people share here in the forum when they have a fraud attempt on their site.

    Kind regards.

Viewing 3 replies - 1 through 3 (of 3 total)
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