Excellent Support

  • I had a couple of problems with the integration of the plugin, and posted a complaint here.

    My support ticket and complaint was answered within a business day. Well done.

    • This topic was modified 7 years, 2 months ago by MarcelleC. Reason: I was wrong
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  • Hi @marcellec

    Sorry to hear about the frustration that you are experiencing! It does sound like something is not right as you do not need to be a PMPro Plus member in order to offer a Free Level with a submit button for your users to signup for.

    It sounds to me like there may be a minor CSS conflict that you are experiencing.

    We would really like to make this right with you, would you please send me an email at [email protected] so I can take a closer look into this for you?

    Thread Starter MarcelleC

    (@marcellec)

    Hi Trav,

    I’m sorry, my review was posted after hours of hitting walls with the CSS and php files. I do have a suggestion though, use a different type of search engine or filtering system on your support forum. I couldn’t find what I was looking for without posting a support item.

    Regards,

    MC

    Hi MarcelleC,

    That is not a problem at all! I will take your much appreciated suggestion and forward it on to Jason.

    We really appreciate your support and feedback, should you need help with anything else, please do feel free to open up a support topic on our forum or send me an email. I will be happy to assist you ??

    Have a great day!

Viewing 3 replies - 1 through 3 (of 3 total)
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