Free license error

  • Resolved ashoklale

    (@ashoklale)


    1 year, 5 months ago

    Hi, I installed the Wordfence plugin but when clicking “Get your Wordfence License” get the following error on Wordfence site. Please help

    Free License Registration

    The data we received from your Wordfence plugin installation is invalid. Please contact Wordfence support.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support wfmark

    (@wfmark)

    Hi @ashoklale , Sorry to hear that you’re having problems with this.

    Could you please provide us with an approximate time and date when the error occurred? You can click the “Get your Wordfence License” button again if need be.

    Additionally,  please send a diagnostic report to wftest @ wordfence.com. You can find the link to do so at the top of the Wordfence > Tools > Diagnostics page. Then click on “Send Report by Email”. Please add your forum username where indicated and respond here after you have sent it.

    NOTE: It should look as follows – Screenshot of Tools > Diagnostic > Send by Email

    Thanks,

    Mark.

    Plugin Support wfmark

    (@wfmark)

    Hi @ashoklale,

    I can’t seem to find your diagnostic in our inbox. Did you attempt to send it after all, or do you no longer need assistance?

    Thanks,

    Mark.

Viewing 2 replies - 1 through 2 (of 2 total)
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