Free product stays after removing not free product

  • Resolved martijnv

    (@martijnv)


    3 years, 2 months ago

    Hey there,

    I’m running a BOGOF sale using this plugin. And I’m running into an issue where the free version of the product remains in the shopping cart even after the non-free version has been removed.

    How can I make it so the free version (Xf) is also removed when I remove all non-free (X) from my shopping cart?

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author storepro

    (@storepro)

    Hi @martijnv

    Thanks for reporting the issue!

    I’m sorry to hear that you’re having issues with the free product is not removing.

    We are checking the issue right now we will send you an update as soon as possible

    Thanks
    Sarun

    Plugin Author storepro

    (@storepro)

    Hi @martijnv

    We have investigated the issue further and we could not replicate the issue. The Cart is updating correctly, the free product is removing if the cart does not contain the main product(non-free product). https://app.vmaker.com/record/9w4tDMMuhPxt9Ris

    For further check, We’d be very happy to help you out.

    If you have a staging site, then please provide us access to it. We will also need to get temporary admin login details for your site. You can send an email to [email protected] then we will look at that issue as soon as possible.

    Thanks,
    Navas

    Plugin Author storepro

    (@storepro)

    Hi @martijnv

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. If you have further questions, please feel free to open a new topic.

    Thanks
    Sarun

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Free product stays after removing not free product’ is closed to new replies.