• Hi everyone,

    I’m experiencing an issue with the free shipping configuration in my WooCommerce store, and I’m hoping someone can help.

    Issue with Free Shipping: I’ve set up “Free Shipping” to only apply when a minimum order amount is met. However, the “Free Shipping” option is appearing even when the order amount does not meet the minimum requirement.
    Additionally, when the condition for free shipping is fulfilled, both “Free Shipping” and paid shipping methods are displayed at checkout. I need only “Free Shipping” to show in this case.


    What I’ve Tried:
    I’ve reviewed the WooCommerce documentation on shipping methods.
    I’ve double-checked the free shipping configuration to ensure it is set up correctly with the minimum order amount condition.
    I’ve searched for similar topics in the forum, but I haven’t found a solution for this specific issue.


    What I Need Help With:
    Ensuring “Free Shipping” only appears when the minimum order amount is met, and no other shipping methods are displayed in that case.
    Preventing the “Free Shipping” option from appearing when the minimum order amount is not met.
    If screenshots, system reports, or additional details are needed, I’m happy to provide them. Any guidance would be greatly appreciated!

    Thank you so much for your time and support!

    Best?regards, Ana.

    The page I need help with: [log in to see the link]

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