• Resolved barrex

    (@barrex)


    Free shipping is showing when it shouldnt (on orders below 100€)
    I have 4 options for shipping:
    Local pickup, shipping within Croatia (2,5€), shipping worldwide(8,99€), and free shipping above 100 €.

    Free shipping is showing even for orders below 100€.

    Also: On mobile if you add item to cart and go to another category page, that item is removed from mini cart. If you go to cart page that item is still there.
    Sometimes when customer deletes item from mini cart on mobile and goes to another product category page that item is still in mini cart (upper right cart icon).

    I tested it with only Woocommerce and Storefront theme. Issue still persists.

    System report:


    WordPress Environment<br><br>WordPress address (URL): https://numex.hr<br>Site address (URL): https://numex.hr<br>WC Version: 9.2.3<br>Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.<br>Action Scheduler Version: ? 3.8.1<br>Log Directory Writable: ?<br>WP Version: 6.6.1<br>WP Multisite: –<br>WP Memory Limit: 512 MB<br>WP Debug Mode: –<br>WP Cron: ?<br>Language: en_US<br>External object cache: ? Server Environment<br><br>Server Info: LiteSpeed<br>PHP Version: 8.2.20<br>PHP Post Max Size: 256 MB<br>PHP Time Limit: 300<br>PHP Max Input Vars: 5000<br>cURL Version: 7.76.1<br>OpenSSL/3.0.7<br><br>SUHOSIN Installed: –<br>MySQL Version: 10.11.8-MariaDB-cll-lve<br>Max Upload Size: 256 MB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ?<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ? Database<br><br>WC Database Version: 9.2.3<br>WC Database Prefix: wpir_<br>Total Database Size: 681.28MB<br>Database Data Size: 636.88MB<br>Database Index Size: 44.40MB<br>wpir_woocommerce_sessions: Data: 0.15MB + Index: 0.00MB + Engine MyISAM<br>wpir_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wpir_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpir_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpir_woocommerce_order_items: Data: 0.37MB + Index: 0.53MB + Engine MyISAM<br>wpir_woocommerce_order_itemmeta: Data: 2.79MB + Index: 1.81MB + Engine MyISAM<br>wpir_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpir_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpir_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpir_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine 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    • This topic was modified 3 months ago by barrex. Reason: Elaborated

    The page I need help with: [log in to see the link]

Viewing 8 replies - 16 through 23 (of 23 total)
  • Thread Starter barrex

    (@barrex)

    Hi @doublezed2
    https://staging.numex.hr/shop/

    Done.

    I already showed you that:

    Add to cart second item in the shop and it is “free delivery” no matter what adress I choose:

    https://snipboard.io/TqghdV.jpg
    https://snipboard.io/8TyQsF.jp

    https://snipboard.io/1Jh3IS.jpg

    See at the top of every image. Debugging mode was on. It shows that In every zone “free delivery” is applied. Zones are applied corectley for visitors. You can change zone in cart (Click on “change address).

    Please use this version of the website from now on (originl one is temporary runing on 7.4 php and that fixed the problem):
    https://staging.numex.hr/shop/

    • This reply was modified 2 months, 3 weeks ago by barrex. Reason: New shop link (staging site)
    Thread Starter barrex

    (@barrex)

    In Woocommerce “.” is for thousand delimiter and “,” is for decimal.

    In “Free delivery” I changed “,” (comma) with a “.” (dot) and it works now.

    It shouldnt but it works.

    https://snipboard.io/9kvNue.jpg

    https://snipboard.io/hwGOSr.jpg

    Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello barrex,

    Thank you for your reply.

    To confirm, did you resolve the issue by changing the Comma to a Dot in the “Minimum order amount” value?

    This is working even though you have set the comma as a decimal separator.
    For comparison, could you edit a product and share how prices are set up there?

    Looking forward to your response. ??

    Best regards.

    Thread Starter barrex

    (@barrex)

    To confirm, did you resolve the issue by changing the Comma to a Dot in the “Minimum order amount” value?

    Correct.

    Products have comma as decimal separator. Same as in WooCommerce general settings.
    https://snipboard.io/Y1d0Br.jpg

    Hey, @barrex!

    We are currently working on an issue that can sometimes happen when comma is used as a decimal separator.

    We are doing our best to fix it as soon as possible.

    We can’t specify a date when this will be fixed, it is still in progress. We apologize for any inconvenience this may have caused you, and we thank you for your patience.

    For now, we suggest not using any separators when adding values in the shipping interface ??

    Please let us know if there’s anything else we can do to help or if you have any questions.

    Have a wonderful day!

    Thread Starter barrex

    (@barrex)

    For now, we suggest not using any separators when adding values in the shipping interface

    If our shipping cost is 2,5 € how are we supposed to set price of 2,5 without any separators?

    Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello barrex,

    Thank you for your reply.

    For now, could you keep the change where you used a Comma instead of a Dot in the “Minimum order amount” value? This is a temporary solution until a fix is released.

    Please let me know.

    Best regards.

    Thread Starter barrex

    (@barrex)

    Ok.

Viewing 8 replies - 16 through 23 (of 23 total)
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