Free shipping zone Europe above flat rate UK makes UK free shipping

  • Resolved Nathan

    (@natedanielz)


    2 years ago

    Hi,

    I figured it out by myself but could you please elaborate as to why it happens that when a Europe shipping zone with free shipping is above the UK shipping zone which has a flat rate of €20, my UK customer still gets free shipping?

    Thanks,
    Nathan

Viewing 8 replies - 1 through 8 (of 8 total)
  • seank123

    (@seank123)

    Only the first Shipping Zone in the list is triggered by the address that is used.

    UK is included in Europe so that triggers the zone.

    • This reply was modified 2 years ago by seank123.
    • This reply was modified 2 years ago by seank123.
    Thread Starter Nathan

    (@natedanielz)

    Thanks for the fast reply. Really appreciate it!

    But why is it included in Europe? It’s not Europe anymore and this will confuse a lot of people.

    Saif

    (@babylon1999)

    Hello @seank123,

    I was able to reproduce this on my site as well. I’m glad that you’ve figured it out. ??

    As for the why; according to WooCommerce the United Kingdom is listed under Europe.


    Link to image: https://i.imgur.com/HoTSTzJ.png

    If you think this should change or want to propose a better solution, you can take this matter to Github as most of our developers are active there.

    Hope this helps clear up the confusion.

    seank123

    (@seank123)

    We are in Europe – it’s the continent – different from the EU

    You will need two Zones to cover EU and non EU European countries

    anastas10s

    (@anastas10s)

    Hi there @seank123 ??

    Only the first Shipping Zone in the list is triggered by the address that is used.

    UK is included in Europe so that triggers the zone.

    Thanks for pitching in, and clarifying things further. Have a great one!

    Thread Starter Nathan

    (@natedanielz)

    Thanks guys, makes sense and Saif I’ll take up that advise.

    Cheers,
    Nathan

    Hi @natedanielz

    I’m glad we were able to help you! ??

    If you have a few minutes, we’d love it if you could leave us a review:

    https://www.ads-software.com/support/plugin/woocommerce/reviews/

    Thanks!

    Thread Starter Nathan

    (@natedanielz)

    Done

Viewing 8 replies - 1 through 8 (of 8 total)
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