free version activation error

  • Resolved werfpsa

    (@werfpsa)


    3 years, 8 months ago

    Try to activate the installed free version on a Synology NAS server on single instance WordPress (latest version) via plugin new and also via zip file. I get the following error:
    Warning: session_start(): open(/var/services/tmp/sess_1473167ee01ca711d7d5babd40c3fbbe, O_RDWR) failed: Permission denied (13) in /volume1/web/campo/wp-content/plugins/vikbooking/libraries/adapter/session/handler.php on line 31 Call Stack: 0.0001 373096 1. {main}() /volume1/web/campo/wp-admin/admin.php:0 0.0001 373576 2. require_once(‘/volume1/web/campo/wp-load.php’) /volume1/web/campo/wp-admin/admin.php:34 0.0002 374264 3. require_once(‘/volume1/web/campo/wp-config.php’) /volume1/web/campo/wp-load.php:37 0.0002 375616 4. require_once(‘/volume1/web/campo/wp-settings.php’) /volume1/web/campo/wp-config.php:101 1.6930 13238616 5. do_action() /volume1/web/campo/wp-settings.php:557 1.6930 13238992 6. WP_Hook->do_action() /volume1/web/campo/wp-includes/plugin.php:484 1.6930 13238992 7. WP_Hook->apply_filters() /volume1/web/campo/wp-includes/class-wp-hook.php:311 1.7682 13654584 8. JSessionHandler::start() /volume1/web/campo/wp-includes/class-wp-hook.php:287 1.7682 13654584 9. session_start() /volume1/web/campo/wp-content/plugins/vikbooking/libraries/adapter/session/handler.php:31 Warning: session_start(): Failed to read session data: files (path: /var/services/tmp) in /volume1/web/campo/wp-content/plugins/vikbooking/libraries/adapter/session/handler.php on line 31 Call Stack: 0.0001 373096 1. {main}() /volume1/web/campo/wp-admin/admin.php:0 0.0001 373576 2. require_once(‘/volume1/web/campo/wp-load.php’) /volume1/web/campo/wp-admin/admin.php:34 0.0002 374264 3. require_once(‘/volume1/web/campo/wp-config.php’) /volume1/web/campo/wp-load.php:37 0.0002 375616 4. require_once(‘/volume1/web/campo/wp-settings.php’) /volume1/web/campo/wp-config.php:101 1.6930 13238616 5. do_action() /volume1/web/campo/wp-settings.php:557 1.6930 13238992 6. WP_Hook->do_action() /volume1/web/campo/wp-includes/plugin.php:484 1.6930 13238992 7. WP_Hook->apply_filters() /volume1/web/campo/wp-includes/class-wp-hook.php:311 1.7682 13654584 8. JSessionHandler::start() /volume1/web/campo/wp-includes/class-wp-hook.php:287 1.7682 13654584 9. session_start() /volume1/web/campo/wp-content/plugins/vikbooking/libraries/adapter/session/handler.php:31`

    This error is continuous displayed on the wp-admin screens.

Viewing 1 replies (of 1 total)
  • Plugin Author e4jvikwp

    (@e4jvikwp)

    Hi,

    Thanks for the detailed log. We see you have also reported the same issue via email to our team, so feel free to continue using our website for such technical questions.

    We are not system engineers, if this problem was related to programming, then it would not have been a problem for us, but in this case we had to look up on the Internet what could be the possible causes of the “Permission Denied (error code 13)” related to the PHP Session.
    We understand that you are not getting any similar issue with other plugins, but that’s only because they just don’t use the PHP’s native Session handler.

    By surfing the Internet and by looking for the warning message you get, we have found that the /tmp folder of your server is not writable. Please refer to this topic on Stackoverflow:
    https://stackoverflow.com/questions/6821532/php-warning-permission-denied-13-on-session-start

    You should get in touch with your hosting company by reporting the full warning message of your server. It’s an issue related to the PHP Session, and so it should be easy for them to resolve it.

    We hope this helps!

    The VikWP Team

Viewing 1 replies (of 1 total)
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