Free version links all images

  • Resolved mumbomedianl

    (@mumbomedianl)


    2 years, 2 months ago

    I’ve got a woocommerce shop with the Woodmart theme.
    I have thousands of unused images which need cleanup. Installed the free version, but… and here it comes…according to it literally all my images are not used. Even newly added products. Is this something that can only be done with the paid version or is something else going wrong?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Jordy Meow

    (@tigroumeow)

    Hi,

    How are those images used exactly? The free version of Media Cleaner supports WooCommerce, so normally that should work. For example, if you use the images as the featured image, or in the gallery of the product. But if you are using a special theme, or another plugin for WooCommerce, it might not be supported.

    In any case, if it’s WooCommerce, I absolutely need to make it work for you, and in the free version.

    Thread Starter mumbomedianl

    (@mumbomedianl)

    As you would expect with WooCommerce.
    Product being created, product image is added and some additional product gallery images are added.

    As far as i know -> https://woodmart.xtemos.com/ doesn’t use anything that can cause it. Elementor is used for the theme tho, but not sure if that has an effect on just the products.

    Plugin Author Jordy Meow

    (@tigroumeow)

    Hi,

    I couldn’t replicate the issue on my end; do you mind contacting me directly? We’ll resolve it ?? Here: https://meowapps.com/support/

Viewing 3 replies - 1 through 3 (of 3 total)
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