Free Version Not Working

  • adutty

    (@adutty)


    10 months ago

    Free version not working. Basic function of being able to add a location tp posts does not work because the ‘Save Location’ button freezes. Other geolocation plugin instructions to setup API key worked first time. Directions given by Geo my WP simply do not work.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Eyal Fitoussi

    (@ninjew)

    Hi @adutty,

    Sorry to hear about your experience with GEO my WP.

    I can assure you that the free version works perfectly fine on thousands of sites. The issue that you described is most likely caused by a conflict with another plugin or with the theme on your site.

    I could have most likely helped you solve the issue if you had opened a support ticket first.

    Thread Starter adutty

    (@adutty)

    Thank you Eyal. I acknowledge writing this post having hit a roadblock. I did initiate a thread in a support group. Also, we are going to purchase the license to obtain technical support. I will be more than willing to adjust my rating if technical support can assist to resolve issues with the pro license.

    Plugin Author Eyal Fitoussi

    (@ninjew)

    Hi @adutty.

    I now see that you also opened a support ticket. But looks like not long after you posted the support ticket you posted this review and from my inbox<g class=”gr_ gr_1000021 gr-alert sel gr_gramm gr_replaced gr_inline_cards gr_disable_anim_appear Punctuation only-ins replaceWithoutSep” id=”1000021″ data-gr-id=”1000021″>,</g> I only noticed the notification of this review. So I got to this page first and never noticed the support ticket.

    Anyway, I am happy to try and help you solve the issue before you purchase a license. You are welcome to contact me directly via this support page ( submit a pre-sales question ) and we’ll take it from there.

    Plugin Author Eyal Fitoussi

    (@ninjew)

    Hi,

    Just checking if you still need help with this matter. I’d love to help you get GEO my WP working on your site.

Viewing 4 replies - 1 through 4 (of 4 total)
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