Frequently Asked Questions

Below, we have some basic questions that may arise when working with Currency Switcher by WooBeWoo

Does Currency Switcher support mobile phones?

With our plugin, you can have two versions of currency switcher – one for mobile, one for desktops and laptops. You can choose the devices to display modules: mobile, desktops or both. Also, you are able to choose what size screen your site will be displayed as mobile.
Moreover, you can set Vertical and Horizontal offset in px and % and arrange modules in any suitable way for desktop and mobile screen. More info

A symbol is not showing correctly
If symbol displays incorrectly, you can contact us to fix the issues or you can add Custom Symbol by yourself.

Can I show prices with cents?
With an option “Show/Hide Cents”, you can turn off the display of cents for each currency. For this move to the Currencies tab and in Cents column select the necessary value.
You can set this option for each currency depending on your needs.

How many currencies I can add?
You can convert any currency you require and add as many currencies as you need.

Can I add my own flags icons?
Sure. With Custom Flag feature you are able to upload your own flag icon.
In order to add your own image, move to the Custom Flags tab, press “add a custom flag” and press “Save” before to upload an icon. After saving, the image is added to the database. It combined with other currencies and will be available in the basic tab currencies.

I did not find the currency I need
With Custom Currencies feature, you are free to add your own currency. Move to the Custom Currency tab and enter a required code and symbol. Add a flag icon Custom Flags tab. Press saving and the plugin will add data to the database, ready to use and combined with other currency codes and symbols. Now it is available for selection in the Currencies tab.

Can the plugin automatically detect the customers’ countries by their IP address and display products in their country’s currency?
Yes, use Geo IP rules feature and currency can be changed automatically according to customer’s IP.
Also, you are able to specify the definition of the currency yourself, just select your list of countries for each currency.

• This topic was modified 5 years, 12 months ago by Nick McReynolds.