Frete grátis está ativando para um valor que n?o defini

  • Resolved fabriciokm

    (@fabriciokm)


    8 months, 4 weeks ago

    Configurei o frete grátis para compras acima de R$299, mais ele está aparecendo para compras com valor de até R$100.

    Entre R$101 á R$299 ele n?o aparece.

    Preciso que apare?a somente acima de R$299

    • This topic was modified 8 months, 4 weeks ago by fabriciokm.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hey there, @fabriciokm! Thanks for contacting us. I’m happy to help you.

    Can you please share some screenshots to help us investigate this further? I recommend using https://snipboard.io. You can share the direct link to the image as a response to this topic.

    We need screenshots of:

    • WooCommerce > Settings > Shipping
    • WooCommerce > Settings > Shipping > Click on Edit on a Shipping Zone
    • WooCommerce > Settings > Shipping > Click on Edit on a Shipping Zone > Click on edit on each shipping method so we can check the specific settings
    • The cart/checkout page with the issue

    Also, can you please try the steps below to see if the issue persists:

    • Delete the free shipping you current have set up
    • Add it again, but when you set the price, make sure not to use a comma, just put 200
    • Save the changes and check if the issue persists

    The reason I’m asking is because there’s a known bug with commas and free shipping, which our team is already working on and a fix should be added on a future version soon.

    Looking forward to your reply.

    Have a wonderful day!

    Thread Starter fabriciokm

    (@fabriciokm)

    Oi Carol, obrigado pelo retorno!

    Fiz o procedimento de retirar a virgula e deu certo!!!

    Agradecido =)

    • This reply was modified 8 months, 3 weeks ago by fabriciokm.
    Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @fabriciokm

    I’m glad we were able to help! Should you have further inquiries, kindly create a new topic here.

    Meanwhile, if it isn’t too much to ask for – would you mind leaving us a review here?

    It only takes a couple of minutes but helps us tremendously. It would mean so much to us and would go a really long way.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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